Most businesses are familiar with the sale funnel, which addresses the buyer journey that ends with a closed deal. But they don’t understand the customer journey. It’s important to provide that value throughout the customer journey. Customer success software allows you to grow your business beyond the sales funnel. Here are three key tips for using this software to improve your business. Tip #1: Deliver User Experience in a Meaningful Way This software allows you to show customers the most valuable features of your products. This process used to involve…
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